Privacy Policy

Effective Date: 1st January 2025
Website: www.lushseductionslingerie.co.ke
Business Name: Lush Seductions

At Lush Seductions, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. What Information We Collect

When you visit or shop with us, we may collect the following types of personal data:

Personal identifiers: Full name, billing/shipping address, email address, phone number.
Payment information: Credit/debit card details, M-Pesa transaction details (processed securely through third-party gateways).
Account details: Login credentials if you create an account.
Order history: Product purchases, order amounts, dates.
Device & usage info: IP address, browser type, location, and pages visited (via cookies and analytics tools).

2. How we use your information

We use the information collected to:

Process and fulfill your orders
Provide customer support and order updates
Personalize your shopping experience
Improve our website and services
Send promotional emails (only if you opt-in)
Comply with legal and tax obligations

We NEVER sell or rent your personal information.

3. How We Protect Your Information

Your data is protected using industry-standard security measures including:

SSL encryption for all transactions
Secure payment gateways (we do not store card data)
Firewall-protected servers
Restricted internal access to customer information

4. Sharing Your Information

We only share your data with trusted third parties when necessary to:

Fulfill your order (e.g., shipping couriers, payment processors)
Provide essential business services (e.g., email marketing providers, web analytics)

These third parties are under contractual obligation to keep your data safe and confidential.

5. Cookies & Tracking

We use cookies to:

Remember your shopping preferences
Improve website performance
Measure marketing effectiveness (e.g., Google Analytics, Facebook Pixel)

You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

Access or update your personal data
Request deletion of your data
Withdraw consent for marketing communications
Lodge a complaint with a data protection authority

To exercise any of these rights, email us at Lushseductions@gmail.com

7. Marketing Communications

If you opt-in, we may send occasional emails about offers, new products, and promotions. You can unsubscribe at any time by clicking the link in the email or contacting us directly.

8. Age Restriction

Our website is strictly intended for adults aged 18 years and above. We do not knowingly collect data from anyone under this age.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new effective date.

10. Contact Us

For any privacy-related questions or concerns, reach out to:

Email: Lushse du ctions@gmail.com

Phone: +254723310788
Website: www.lushseductionslingerie.co.ke